Help & Support

Boundless Service
Our Technical support team is available during normal office hours. If you have a problem with our service outside of these hours, our call centre will take your details so that our engineers can investigate your problem and get back to you the next working day.

Service Status

Check out our Network service status.

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How to guides

Installation and setup guides can be found here.

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Submit a support request

Having a technical service problem? You can raise a support ticket here.

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See the FAQs

Many of your questions can be answered by looking at our FAQ page.

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Ask an expert

If our FAQ page doesn’t answer your question, please complete the general inquiry form.
Please DO NOT use this for support requests.

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Out of hours contact

Our technical support team is available Monday to Friday from 9am to 5:30pm. Out of hours your call will be answered by our call centre who will be able to take your details, which will be dealt with the next working day. Call: 01257 752555 to speak to our team.